Privacy Policy

Users are informed that when browsing the FRESHMOOD website, owned by the company SAS FOODIZ SOLUTIONS (hereinafter referred to as “the Site”), certain data may be collected.

This privacy policy is intended to inform users of the Site about:

How their personal data is collected. Personal data refers to any information that can directly or indirectly identify a natural person. This may include (but is not limited to): first and last names, age, postal address, personal or professional email address, location data, or IP address;
The rights they have regarding this data;
The identity of the person or entity responsible for processing the personal data collected and handled;
The recipients of this personal data;
The Site’s cookie policy;

This privacy policy complements the mentions légales and the Conditions Générales d’Utilisation accessible to all users.

Article 1: Personal Data and Cookies Collected on the Site

Article 2: Regulations Regarding the Protection of Personal Data

In general, you can visit the website without having to disclose your identity or provide any personal information about yourself.

However, we may sometimes ask you for information if you contact us by email at the address provided on the Site, for example, to correspond with you or to submit an order or question. We may use this information to complete a transaction or to provide you with better service.

Furthermore, the Site uses trackers (cookies and other tracking technologies) during browsing.

Users are informed that during their visits to the Site, a cookie may be automatically installed on their browsing software.

Cookies are small files temporarily stored on the user’s computer hard drive by the browser and are necessary for the use of the www.freshmood.frCookies do not contain personal information and cannot be used to identify an individual. A cookie contains a unique, randomly generated, and therefore anonymous identifier. Some cookies expire at the end of the user’s session, while others remain.

The information contained in cookies is used to improve www.freshmood.fr
Thus, the Site may access information already stored on the user’s electronic communication device and record connection and browsing data.

Details about the cookies and their functions are provided within our cookie settings solution and can be configured and customized according to your preferences. Users can also disable these cookies through the settings available in their browsing software.

There are various international, European, and national laws currently applicable to the protection of personal data. The main ones are as follows:

Law No. 78-17 of January 6, 1978, relating to information technology, data files, and civil liberties. (French Data Protection Act).
Directive 95/46/EC of the European Parliament and of the Council of October 24, 1995, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealed on May 25, 2018, by Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR).
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation — GDPR).
Charter of Fundamental Rights of the European Union (2012/C 326/02).
Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data (Council of Europe Convention 108).

SAS FOODIZ SOLUTIONS is committed to complying with the obligations imposed by the above-mentioned regulations, and in particular with the General Data Protection Regulation (GDPR). This commitment to compliance enables SAS FOODIZ SOLUTIONS' partners and clients to also meet part of their own regulatory obligations. We strongly encourage all of our partners and clients to be particularly vigilant regarding these compliance aspects. Other, more specific regulations may also apply depending on the context, especially for certain categories of personal data. This is the case, for example, for the processing of health-related data. It is the responsibility of each partner and client to identify the regulations applicable to their activities and ensure compliance. Choosing the right service providers is essential to meeting your own obligations regarding the protection of personal data.

Article 3: Principles Relating to the Collection and Processing of Personal Data

In accordance with Article 5 of Regulation (EU) 2016/679, personal data must be:

Processed lawfully, fairly, and in a transparent manner in relation to the data subject;
Collected for specified (see Article 4.1 of this document), explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed;
Accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;

Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

The processing is lawful only if, and to the extent that, at least one of the following conditions is met:

The data subject has given consent to the processing of their personal data for one or more specific purposes;
The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
The processing is necessary for compliance with a legal obligation to which the controller is subject;
The processing is necessary in order to protect the vital interests of the data subject or of another natural person;
The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Article 4: Personal Data Collected and Processed During Browsing on the Site

Article 4.1: Data Collected

The personal data relating to an individual that may be collected in the course of our activity and services on the Site include:

Title, last name, first name
Email address
Phone number
Date of birth
Postal address
Occupation

The collection and processing of this data serves the following purpose(s):

Management of correspondence sent by email after visiting the Site
Management of competition entries
Conducting statistical, market, and behavioral studies

Article 4.2: Data Collection Method

The Site does not include any online forms for the direct collection of personal data. Therefore, the only way to interact with us is by contacting us via email, using the addresses provided in the mentions légalesthis Privacy Policy, or the Site’s Conditions Générales d’Utilisation du Site.

However, when you browse our Site, the following personal data related to your connection and navigation are automatically collected, based on the settings you have previously expressed in the cookie consent section:

IP address
Cookies et traceurs

The data are retained by SAS FOODIZ SOLUTIONS, acting as the data controller, under reasonable security conditions, for the duration necessary for their processing. The retention period recommended by the French data protection authority (Commission Nationale de l’Informatique et des Libertés – CNIL) is 6 months. The Site complies with this retention period for data collected via cookies and trackers, and at the end of this period — which starts from the date of collection — the data concerned will be deleted.

The company may retain certain personal data beyond the periods stated above if legal or regulatory obligations apply on a case-by-case basis.

Article 4.3: Data Hosting

The website www.freshmood.fr is hosted by OVH SAS, whose registered office is located at 2 Rue Kellermann, 59100 Roubaix, France.

All information relating to the Website's hosting is provided in the Freshmood Legal Notices section. Mentions Légales Freshmood.

Artículo 5: Responsable del tratamiento y Delegado de Protección de Datos

Article 5.1: The Data Controller

Personal data is collected by the company SAS FOODIZ SOLUTIONS, a simplified joint-stock company with a capital of €771,650.00, registered with the Lille Trade and Companies Register under registration number 534 455 118.

The data controller can be contacted as follows:

By mail at the following address: 20 Résidence Flandre, Avenue de Flandre, 59170 CROIX

By phone: 03.20.00.17.93

By email: contact-solutions@foodiz.com

You can contact the data controller to exercise your rights regarding your personal data. Your rights concerning your data are detailed in Article 6.

Article 5.2: The Data Protection Officer

The company’s or controller’s Data Protection Officer is: Mr. Alon COHEN, in his capacity as IT Director, based at the Foodiz Fresh site, located at 1 rue Nicolas Appert, 41700 Le Controis-en-Sologne.

If, after contacting us, you believe that your “Data Protection and Privacy” rights have not been respected, you may submit a complaint to the CNIL (French Data Protection Authority).

Article 6: User rights regarding data collection and processing

Any user concerned by the processing of their personal data may invoke the following rights, in accordance with the European Regulation 2016/679 and the French Data Protection Act (Law 78-17 of January 6, 1978):

Right of access, rectification, and erasure of data (as set out in Articles 15, 16, and 17 of the GDPR, respectively);
Right to data portability (Article 20 of the GDPR);
Right to restriction of processing (Article 18 of the GDPR) and to object to data processing (Article 21 of the GDPR);
Right not to be subject to a decision based solely on automated processing;
Right to determine the fate of data after death;
Right to lodge a complaint with the competent supervisory authority (Article 77 of the GDPR).

To exercise your rights, please send your letter to Foodiz Solutions, located at 20 Résidence Flandre, Avenue de Flandre, 59170 CROIX, or by email to mailto:contact-solutions@foodiz.com.

In order for the data controller to process the request, the user may be required to provide certain information such as their full name, email address, and account, personal space, or subscriber number.

Visit the Website cnil.fr for more information about your rights.

Article 7: Conditions for Modifying the Privacy Policy

The website publisher www.freshmood.fr reserves the right to modify this Policy at any time to ensure the Site’s compliance with applicable law.

Any changes shall not affect purchases made previously on the Site, which remain subject to the Policy in force at the time of purchase and as accepted by the user upon validation of the purchase.

The user is invited to review this Policy each time they use our services, without the need for formal notification.

La présente politique, éditée le 2 mai 2024, a été mise à jour le 2 mai 2024.

Follow our adventures

𝗢𝗻𝗶𝗴𝗶𝗿𝗶 𝗯𝗼𝗲𝘂𝗳 𝗮𝘂 𝗰𝗼𝗺𝗯𝗮𝘃𝗮

Une bouchée fraîche et croquante, pile ce qu’il faut pour faire vibrer tes papilles ! ✨🍙

#FreshMood #onigiri #boeuf #nouveauté #combava #fresh #mood #produit